Information about complaints is strictly confidential and we recognize that these types of complaints are very personal. The information you may provide will not be disclosed to anyone except as required under the Law Society Act.
During an investigation, information you provide may be given to the person you are complaining about if they need the information to respond to the issues.
If the matter proceeds to a hearing, the person is entitled to disclosure which may include, among other things, our notes, communications, any transcripts that may be made and any documents that you may have provided. You may also be called to testify.
If the hearing results in a publicly available decision, the Law Society can protect your identity from being made public through the Law Society Tribunal’s Rules of Practice and Procedure.
Although the Law Society can protect your identity from being made public, your identity will be known to the person you are complaining about.