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LSO Connects

The Law Society’s new communications channel for you

This summer, LSO Connects will be rolled out to all licensees and licensing candidates. This secure online communications channel will allow you to complete your administrative requirements and business transactions with the Law Society at your convenience.

The LSO Portal and online licensing candidate accounts will be retired. Your new LSO Connects account will be your one-stop access to self-service options and communications with the Law Society.

In the coming months, you will receive information via your primary email address on file with the Law Society about setting up your LSO Connects account. Please ensure your contact information in the LSO Portal or your online candidate account is up-to-date so you receive this information in a timely manner.

It is important that you create your LSO Connects account through the invitation link that is sent to you by the Law Society to ensure that you are accessing the LSO Connects account that the Law Society has ported your information to.

We thank you in advance for your support as we welcome this new system.

  • Why did the Law Society create LSO Connects?

    The Law Society is replacing outdated technology systems. The new system powering LSO Connects will enable more efficient, secure and reliable online services for licensees, licensing candidates and Ontarians, positioning the Law Society to continue to fulfil its regulatory mandate.

  • What are the benefits?

    In addition to more secure and reliable online services for licensees, licensing candidates and Ontarians, LSO Connects ensures your information and the status of your transactions and interactions is always up-to-date and accessible across the Law Society, so that we can provide services quickly and effectively.

  • How will this change my interactions with the Law Society?

    Your communications and transactions with the Law Society will be completed within your LSO Connects account.

    “Messages” within LSO Connects will replace the need for you to send emails to individual Law Society team members or general Law Society email addresses. Your messages will be routed to the appropriate team for follow-up. Notifications will alert Law Society team members of all incoming messages related to a matter they are working on.

    Similarly, you will receive an email notification when the Law Society sends a message through your LSO Connects account that requires your attention.

    “Service requests” can be made regarding particular services or processes — for instance to order a certificate of standing. Each service request is then directed to the specific individual or department that is best equipped to handle the request.

  • What will I be able to do through my LSO Connects account?

    As a licensee, everything you do now in the LSO Portal plus additional functions, including:

    • request services such as: name change, status letters, accommodation
    • send messages and questions within your LSO Connects account that will be directed to the appropriate team members for follow-up
    • pay your annual fees
    • provide requested documentation in response to Spot Audits and Practice Reviews
    • respond to requests for information related to a case or inquiry.

    As a licensing candidate, you will see many additional self-service features, such as:

    • registering for examinations, experiential training, Call to the Bar ceremonies and administrative licensing
    • service requests (instead of PDF forms) for accommodations, tutoring and more.
  • How do I set up my LSO Connects account?

    In the coming months, you will receive information via your primary email address on file with the Law Society about setting up your LSO Connects account. Please ensure your contact information in the LSO Portal or your online candidate account is up-to-date so you receive this information in a timely manner.

    Your information will be moved over from the LSO Portal or your online licensing candidate account to LSO Connects. However, when prompted, you will need to log-in to LSO Connects and ensure that your information is accurate.

    It is important that you create your LSO Connects account through the invitation link that is sent to you by the Law Society to ensure that you are accessing the LSO Connects account that the Law Society has ported your information to.

    We will provide tip sheets, FAQs and other resources to assist you with the transition to an LSO Connects account.

    We thank you in advance for your support as we welcome this new system.

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